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What do you think about Coffee Friend?

Leave a review about goods or services purchased at Coffee Friend

4.3
Trustpilot
4630
4.8
Product reviews
2309
5
We love our Bialetti. It makes Excellent coffee and we were very happy with the service by coffee friend.
– Shilpa Kapur
5
So pleased with my new coffee machine and 100% for customer service keeping me updated by email.
– Diane Peachey
5
Product and service fantastic. Would have liked the fitted plug to be for UK as the adapter to change from European to UK is rather bulky.
– Nicola McEwan
4
I felt that the delivery took a while. The prices were the best on the Internet however. Also bear in mind the products are shipping from the EU (Poland in my case on both occasions). The website is all British so I was under the assumptions that stock is also local 🙂
– Andrei
5
Great prompt feed back and encouragement. My Baratza grinder and Lelit machine arrived really well wrapped with no courier damage, so I was delighted. Really enjoying them both now. Would definitely buy from CoffeeFriend again.
– Mark Patton
3
Perhaps I didn’t notice when buying, but was not aware machine would not be UK market model. Euro plug with converter is bulky and cutting off and changing plug means no earth cable. Also had issues registering warranty with Nespresso UK despite numerous attempts. All in all, not worth the moderate saving.
– Tim
5
Super coffee, really quick delivery. Quality
– mark garaway
5
Good service machine shipped promptly from europe.
– Paul Maxwell
5
My order arrived quickly (faster than they'd advertised) and the coffee machine is perfect, at a much better price than other vendors. I would definitely buy again from here!
– Silvia Dobrota
5
Fantastic friendly service, much appreciated and highly recommended.
– Tim Doolan
1
This milk frother has a built-in breaking point – bottom plastic spring that holds the cup against the silicone sealing. This broke twice in my machine and costs around €50. Plastic quality and designed brake points are the biggest problem of phillips brand.
– Michal
4
Best prices but delivery took two weeks exactly 🙂 machine arrived as described and no VAT! Coffee is also arriving tomorrow. Small order of coffee was delivered quicker, coffee machine took a wee bit longer.
– Andrei Petunin
5
Very impressed with all round efficiency of Coffee Friend (CF) company. Purchased a new Siemens coffee machine (had 2 previously directly from Siemens) but had few questions about new machine’s operation as could not get settings right for correct quality of coffee. Rose at CF responded on the same day with detailed answers to help. A week later I had extra questions and again received answers the same day. All the extra help has enabled me to now get excellent coffee every time. So 10/10 CF for your excellent customer service – didn’t expect it to be so good – so I would highly recommend them for your next coffee machine purchase!
– KEBOY31
5
Arrived in perfect condition really quickly, everything was as described, a brilliant addition to the house. I highly recommend using this company they are top notch !
– Mark Scott
5
This was my first Bean to Cup machine and it is absolutely amazing. Very easy to use, I love my Americano's and this makes them as good as they get. The price was reasonable too and I could not recommend it it enough
– DANIEL ARCHER