The box of the coffee machine appeared to have been opened. The instructions are in a foreign language, there is a 2 to 3 pin plug adaptor and the free coffee was out of of date.

Great product delivered . Great communication and a trustworthy company. Recommend Coffee Friend to you out there reading this.

Excellent coffee, great price!!

Quality machine, producing a great espresso. Easy to use and setup. Quick turnaround on delivery

An item bought online in UK happened to be shipped all the way from Poland and was supplied with EU plug and converter so it was after all ready to use immediately. Although the price was quite competitive I found out that same appliance if bought from Polish website of coffee friend would be cheaper. I believe even after paying myself for a courier to UK overall I'd spend less money. Coffee machine works great and makes decent coffee. I wish I knew that UK stock is shipped from Poland or any other EU country I would have saved even more money.

Quick delivery, product arrived in good condition.

Very good coffee machine

I ordered a Coffee machine, De'Longhi "EC260.BK from the website. It was not shown out of stock. I paid by Paypal and received their email receipt. I have been expecting an acknowledgement from coffee Friend (as they are now called apparently). I called the helpline tel number the recorded response was to call in office hours. This was between 7am and 3pm shown on website. A second call the following day in business hours got the same response. I emailed and left a message. Update I have now received confirmation and assurance so hopefully all good now.

European plug. European machine. Not covered on Delonghi warranty. Do not be fooled by the co.uk address. This is a European company and all their products come with European plugs.

Great machine and quick service. Machine makes a great coffee and is loaded with water and coffee from the front. This makes it great for under wall units. Only issue was lack of update from UPS re delivery.

Great price! Quick delivery

Competitive price, easy to order, no delivery issues. What more can I say –

I’m not happy

Great site – ordered exactly what I wanted at a very good price – better than that major online retailer most of us look at first – arrived really promptly too 🙂