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What do you think about Coffee Friend?

Leave a review about goods or services purchased at Coffee Friend

4.3
Trustpilot
4630
4.8
Product reviews
2309
5
An excellent, good looking machine Arrived in good time, despite coming from Poland.
– Steve Robertson
5
Very satisfied,good service,nice machine for a cuppa 👍 Terry
– terence lazenbury
5
Excellent product, excellent customer service with delivery queries. Highly recommend
– Michael Taylor
2
Haven’t really had a chance to use the machine other than ensure it works as it is for our new house. Product itself seems good quality however the delivery delay was pretty much over a month. Had a nightmare with UPS due to customs fees and took a while to sort but I can sympathise that CF weren’t aware of this due to Brexit. Should be made clearer online that it comes with a EU cable and EU-UK adapter however. Decent enough deal in the end although could’ve got it quicker, and with a UK connector from AO for an extra £10. Service was fine in the end but did take a lot of emailing, calls and communication to get the emails resolved. Not all CFs fault but I wouldn’t use again due to the hassle unfortunately.
– Ryan Patterson
5
I love my little caffettiera 😍so stylish❤da vera italiana🤣
– Paola Gambardella
5
Great machine – we have been perfecting some flat whites. Nice warm coffee too. Customer Service is excellent too!
– Lesley Jackson
5
I bought this for my brother as a Xmas present as he wanted one for a long time, and he loved it. He uses it every day and he says it has changed the way he drinks coffee at home. The machine itself it's really good quality, the coffee it makes it's great and the milk froth it's amazing. The delivery was faster than expected and everything arrived in perfect condition. 100% recommend Coffee Friend!!
– Lorena Mondejar
5
Product arrived on time and in good condition. The original plug wasn’t a UK one but they sent an adapter too. Thanks 🙂
– Freya Jarman
5
We love this machine! Quick delivery and good communication.
– Clare Tubridy
5
Worst company ever. Dont use. They dont get in touch. Coffee machine arrived broken. Still not got a refund.
– Toni Ritchie
5
Great coffee machine . Easy to use and straight forward. Speedy delivery, but unfortunately, I have to buy an English plug for my new coffee machine.
– Tatjana Jaroscuka
5
Massively happy with my Wilfa Svart! These are fairly hard to source in the UK without paying ridiculous prices so I'm stoked with this purchase. I ordered on 4 Jan and it was delivered yesterday – 27 Jan. Big thanks to Coffee Friend for an excellent buying experience – even with Brexit etc, customer service was excellent, I highly recommend this company!
– W Haughton, Northants
5
Coffee Friend delivered great customer service. In the current times and with Brexit just being announced there were a number of factors that delayed my delivery. But Coffee Friend did everything they could to keep me informed of progress and ensure that my order got to me as quick as possible.
– Mr Vincent Kruse
1
Still haven't received it. Ordered this is December
– katie Tombs