Filters arrived as ordered

Very well packaged but with clear wrapping so you could see what it was,good for light fingered people,took rather a long time for delivery other than that very good service

This was a present and my son and he is more than happy with it. Reasonable delivery time and just as described. It even came with a converter for the plug. The service was faultless

The Machine arrived in time and as described. I have one of these machines and they are excellent. This machine was purchased as a present but the person already had one so I asked COFFEE FRIEND if I could return the machine . I can only say that the response was kind considerate and helpful . I will definitely buy my next machine from this company . A special thank you to Rose .

I can’t rate coffeefriend highly enough…. After my earlier post (4* rating) my Christmas Day email reporting a missing part was answered. A prompt, polite and helpful response which resulted in me locating the missing attachment , I’d overlooked it located in the base of the gadget-perfect!!!

Coffee only. Very good offer and Items arrived as expected, no issues. Coffee is producing consistent shots and appears to have a good shelf life. A roasted on date would be useful.

Good products, good offers, correct lead times. However no delivery follow up, we found the parcel left in front of our house with no previous notice and no delivery confirmation. Luckely we live in a safe area.

Delivery takes longer than some other sites but if you factor that in it is an excellent service, personal communication is easy and helpful and thir prices are very competitive so I would recommend this company

Ordered and paid for. Money came out of my account and I was then told a few days later that I was being refunded as there was an issue with payment. I found there to he no rationale reason for this after speaking with staff other than a stock issue which wouldnt be admitted. I recieved my refund but because I couldn't be guaranteed delivery before the time frame needed and I had lost the black friday discount I didnt re order. Very disappointed.

Good product at a good price. A bit slow in delivery but understandable at the moment.

Great company very quick delivery and fantastic coffee machines

Quick easy purchase of a great coffee machine at the best price I could find online.