Was given the incorrect information in relation to availability of the product, and now I am without the idem for a birthday present.

I ordered a Delonghi coffee machine online but was told that it is out of stock by email. I asked for a refund and the process is smooth.

Snapped up a great deal, and the item was just as described. Reasonable delivery time and will be using them in the future 👍🏻

Great price, great service. Thank you

Fantastic product and quick delivery.

I ordered the melitta solo coffee machine. The machine arrived as expected. Coffee is great

Coffee machine and coffee delivered quickly and without fuss. Note that the plugs are european but I was already aware of it and it was never an issue for me.

Didn't expect to get a shipment from Poland, I guess that's why it take more than expected, but overall price was OK, and the item was very good.

All service was as promised. This was purchased as a gift and was as estimated delivered on time in perfect condition. The price was also better than competitors. Not been used yet, but I can only assume that it is in full working order. My nephew was really pleased with it.

Fast and efficient service, great value for money.

Received this request to rate the service more than a week after placing the order. I have yet to receive my goods!

Coffee machine arrived very fast and it was as described…very happy with it.

Fast shipping but coffee machine wasn't double boxed and only had cling film to protect it, no fragile stickers either. Luckily my machine arrived without damage but I don't think many other people would be so lucky.

I purchased a Melitta bean to cup machine from this company and it is the first machine we have ever purchased. Upon unpacking and setting up a system error code appeared and we were disappointed and rang the helpline on the side of the machine and left a message. No one rang us back. After switching on off a few times the machine sprung to life and we put it down to a warm up software issue.Upon investigating the machine and it working parts the easy release brewing unit wasn't so easy to release. It was apparent the driver was not aligned correctly and this has caused throughout the month endless issues during brewing advising the brewing unit is missing. Eventually we got the same system error 8 message we had on opening and we rang mellita who said its a brewing unit fault contact the company you purchased from and advise them Mellita have advised this. It is also worrying that Mellita answered with "awww no it has to come back " This was on precisely the 1 month mark maybe a day or two short. The machine was picked up and we have went back and forth chasing answers from The coffee Mate who have endlessly promised calls and then never called back, advised they have emailed me updates but haven't. They are telling us Melitta the manufacturer of the machine should not have advised two trouble shoot methods , Melitta advise they should have. They advise the engineer has looked at it and my husband was correct there was a driving unit problem and that they should have talked us through taking that out! it is not accessible to us and both the coffee mate and mellita advise they only replace or refund physical faults so I have no idea what that means as was this not a physical fault? Their office hours are short and not GMT so getting answers and help is frustrating and now I'm getting back a brand new machine refurbished that cost hundreds. Guttered, wish there was a no star option. On the 24th Sept I have this day received a full refund and now thankfully consider the matter closed. I have since purchased Jura from a local distributor and they have been great.