Good product and quick delivery

Product as described and delivery within timescales advised. Good price also

Excellent service.

Great coffee and great coffees

The purchase of the Siemens coffee machine was very straightforward with the delivery being within the week. We are delighted with the product and enjoying delicious coffee. 😋

Very pleased with service and coffee machine

A bit long waiting time with delivering but extremely happy from the coffee maker 10/10

quick delivery!

Order delivered promptly, with a couple of very generous freebies thrown in. Thanks!

Order handled very efficiently. Arrived exactly as informed ie 2-3 weeks. Product is a Christmas present which is a long awaited gift for my daughter. Very good communication process. Very reasonable price. Would definitely use this company again!

Appalling service! I ordered a very expensive coffee machinefrom them, and three bags of beans. Virtually no correspondence from them (other than trying to sell me more stuff). The beans arrived in two separate deliveries, which was a bit odd. One month and several emails later to chase delivery of the machine, they claim I refused delivery. I work from home and would never have refused delivery! When I asked them to dispatch it again and provide tracking details, they tell me it’s out of stock and don’t know when they will get another. I’m still awaiting a full refund. Fortunately, I found the same machine elsewhere and it gets delivered tomorrow. Hopefully, the refund will be processed ASAP! If not, trading standards will be contacted! Rubbish service, unhelpful customer service, and everyone appears to be called Sales Manager. Don’t waste your time or energy with this awful, unreliable and unrepentant company. The reply below just goes to show how little they care. It’s identical to every other 1 star review. Do yourself a favour and shop elsewhere!