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What do you think about Coffee Friend?

Leave a review about goods or services purchased at Coffee Friend

4.3
Trustpilot
4630
4.8
Product reviews
2309
5
Handy, everything’s fine.
– Harry
5
Good coffee the taste is just right.
– David Evans
5
I use it every day – so far, no complaints.
– William
5
Small, but really cute
– Olivia
3
It’s okay for the price
– Andy Ferguson
1
There was absolutely no communication from their side, and on multiple occasions, I was given misleading or false information when I reached out through their chat. Their tracking system is completely unreliable — it simply switches between “order received” and “order being processed,” offering no real insight into the actual status of the delivery. After two weeks with no updates or delivery, I contacted their support team out of concern. The first representative told me the items would be shipped that same day and that I should receive them within 3–5 days, explaining they hadn’t been in stock. If the items weren’t available, why were they advertised as such? And why wasn’t I informed? There was no reason to mislead me. Five days later, still nothing. I contacted them again and spoke to a different representative who claimed the order was with DPD and should arrive shortly. Another five days passed — still no delivery. At this stage, dealing with this company has been a complete waste of time. I’m extremely disappointed and simply want a full refund.
– Vladimir Nastase
5
Good customer service
– James Gauld
5
All good , slight delay receiving coffee machine but arrived in tact
– steve kefford
5
Coffee machine accessories
Small but powerful
– Mary
5
Coffee machine accessories
ok
– Jennifer
5
Great thing for people living alone – not too big, not too small.
– Mary
5
Great experience with coffee friends, delicious coffee.
– Julija Klimasa
5
Fantastic coffee machine. Precise and quick
– Rybak