I ordered an Infusion Piston Thermoblock for De'Longhi ECAM series coffee machine on Wednesday afternoon and it arrived, unbelievably quickly, just after midday the following day. The part was double boxed for protection and yes, it cured the problem. It demonstrated to me the high efficiency, reliability and professionalism of the team. Well done and thankyou.

Quick delivery. Thank you

Ordered a Delonghi espresso machine. Was slightly cheaper than Amazon. Was delivered quickly. However, machine is a European model/EU plug, and probably without a UK warranty. No mention of that anywhere on the website/product page. Doesn't seem to be unusual, based on other reviews. No replies to emails or chat on the website. As other have commented, looks like there is zero after-sales support with that company. Even if you return the product due to their fault, they will still charge a restocking fee and may take a long time to refund the rest. Avoid, wouldn't use again. Not worth the drawbacks.

We needed to replace our existing Nespresso machine and got a really good deal on a replacement one with an additional milk frother/foamer we are really pleased with the product and the competative price from Coffee Friend!