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What do you think about Coffee Friend?

Leave a review about goods or services purchased at Coffee Friend

4.3
Trustpilot
4630
4.8
Product reviews
2309
All Products Trustpilot
4
Delivery a bit slow. But good customers service. I had a missing part but it was sort quickly
– Sewing teddy
5
This is a Christmas present so fingers crossed he loves it Delivery was on time and everything was well wrapped I would yuse this company again
– Tracey Robinson
5
I spoke to Laura by email about the machine I was interested in. She replied quickly and with a few exchanges we had agreed with what I was looking for. Delivery came a few days after ordering as expected. I am really please; working at home means I miss the bean-to-cup coffee machine in the office and now have one of my own. Love it.
– tim fry
2
Bean to Cup coffee machines
Coffee machine Siemens CT636LES1
2
– 2
1
Purchased a coffee machine costing £100 it arrived not working after liasing with someone called Laura my machine was allegedly sent to Poland for repairs! After a couple of weeks I was billed another £26 for my machine to be returned. For approximately three weeks the machine worked now once again it isn't working again same issue as before. I have tried contacting the above mentioned Laura and her email address is no longer accepting emails. So customers of coffeefriend don't buy a coffee machine from them you get goods that don't work and repair bills that you shouldn't as for asking for a refund clearly not a response they respond to. Absolutely disgusting customer service. Don't buy a machine I'm sure the pods are fine though
– Claire Hodge
5
great thanks only problem is its eu plug but that easily solved
– Matthew
5
Great service, no bad surprise, no issues. Nice personal touch with coffee purchase rebate coupon.
– Fred Massoubre
5
Great seller!! Fast shipping, good contact. I recommend.
– Patka
2
It should be more obvious that the appliances do not have UK plugs fitted to them, and then if a return is required for any reason, i have to pay for the return?! Not fair at all.
– customer
5
excellent product. excellent price and quick delivery…simples.
– customer gordon glenn
3
The box was damaged
– customer
5
Great coffee machine and quick delivery. Great prices too!
– Miss P
5
Excellent service. Fast delivery. Would by again.
– Jelena
4
The product I wanted was out of stock but their brilliant customer service team worked around it and pre-ordered one for me, which I greatly appreciated. Only reason this isnt 5 stars is because when the machine came it had been sent from a warehouse in Poland and had an EU plug with a UK adapter. Which in theory is OK, but it sticks out from my wall a bout 3 times the depth of a normal plug in an already tight space. So not perfect.
– James Robertson
1
Sent me broken, used machine. Upon sending back the machine indent proof of postage, but I've still not been told when my replacement machine will be sent. Really disappointed.
– Sam Hawthorn

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