Good price, fast delivery. well packed. All Good

Had to send a coffee machine back and Camilla made the whole process quick and easy.

My wife ordered myself a Rocket Espresso Machine for my 30th back in May. Completely understand that delivery took a long time due to it being made in Italy. However, item was faulty so we sent it back having had to show videos and explain countless times. This was very much assumed it was our fault which it wasn’t. The machine was replaced with one similar which was also faulty and came damaged. Again, can understand things happen but items should really be checked. It is now late August and we are still awaiting for A. The machine to be taken back due to poor communication to DPD and B. A full refund. The experience has been disappointing and frustrating as well as the expensive. What was supposed to be a real celebration gift has just been totally spoilt. I never complain and completely understand mistakes happen but this has just been a step too far. 4 months and still no resolution just isn’t good enough.

Good communication and good product

Competitive price on the coffee grinder. Quick dispatch. I'm happy

Fabulous quick delivery and competitive prices

Easy to order, delivered promptly and well packaged in a pretty box

Fast efficient service and great price.

Very quick delivery and great range of products.

Great service, great price. Arrived the next day in time for coffee. Who could ask for more?!

Quick and efficient service

speedy delivery- instruction booklet in German however able to find English equivalent online

Ordered a toaster from the Company's website on 17/07 which was listed as in stock. After the ordered was confirmed I attempted to track the order but each time I tried it was not possible to find the order. On 22/07 I e-mailed the Company asking for an update on when my order would be delivered and received a response the order should be received within 12 business days of the order. On 02/08 having not received any further update or order I requested the order was cancelled and a refund provided. On 05/08 the Company confirmed they had refunded payment which would be in my account within 3 business days. On 11/08 having not received the promised refund I made a complaint to PayPal with payment eventually being refunded on 14/08. I would never order from this Company again!