Great product, good price, fast delivery.

Easy to use website and delivered as promised. The prices are also competitive so all in all a good experience.

Very happy,ordered a coffee machine,competitively priced.Shipped the morning after with all tracking details emailed to me.Arrived well packaged.I would be more than happy to deal with coffee friend again.

Excellent service and product

After sending the item back, they received it (confirmed by tracking and their own email!) — but still refused to confirm the return to PayPal, nearly causing me to lose my refund. I only got my money back because PayPal had no response from them, not because they cooperated. Terrible experience, terrible service, and completely untrustworthy. I’ve filed a complaint with Trading Standards and the ASA. Avoid this company.

I would have been very happy with this purchase if it had been clearly labelled as having a European plug and adapter rather than been hidden deep in the 2nd level of specification. I only found this out after receiving the product and unexpected plug!

Great coffee pot, quick delivery.

Great product and service – kept me up to date with the progress of the order.

This company is a scam. I ordered a philips toaster in matt color. I received a high gloss one and on top of that the box is completely in russian and it has an european plug!!! I wanted to return it but they did very difficult and I need to pay 10 pound shipping costs. Never use this website!!! One big scam.

Very prompt service.

I have been ordering from Coffeefriend for a few years and never had any problems with orders in the past and have always enjoyed the quality coffee I have received. However payment was taken for the repeat order of my subscription over two weeks ago. I received emails to state that payment had been received but not notification of dispatch. I tried emailing subscription customer services 2 days ago but agan have not recevied any communication. A very expensive non-delivery of coffee and I will probably now need to look eslewhere for coffee – which is a shame as I have never had any problems in the past.

Very glad to find my favorite capsule coffee brand in the UK, with reasonable price