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What do you think about Coffee Friend?

Leave a review about goods or services purchased at Coffee Friend

4.3
Trustpilot
4630
4.8
Product reviews
2309
4
I bought a coffee machine, sadly the delivery company messed me about (ups) and I cancelled the order but the coffee mate were excellent and very understanding, and refunded the money without an issue. Apart from using a not great delivery company would happily buy from them again.
– Shawk
4
Bought a De Longhi coffee machine and very pleased with the machine and service. Would have given 5 stars but machine plug needed a UK plug adapter, which was included, but it wasn’t obvious that this machine had a European plug when buying.
– Pete Wood
5
Rapid dispatch and considerate customer service. I was particularly impressed with their service regarding a delivery issue with UPS failing to deliver on the original delivery date. Having stayed in all day in anticipation of delivery UPS did not directly notify me at any point to confirm that the delivery would not be taking place. In response to this I contacted coffee mate who assured me the next day that I would not have to pick up the cost of a re-delivery if required.
– JR
5
A1 fast delivery and genuine product!
– customer
5
Purchased a Gaggia coffee machine. Arrived within the time limit stated. Very well packed. Would definitely use this company again.
– Ann.
1
Received a broken coffee machine with some missing items. They sold a used coffee machine as a new one! Be aware
– Mark
5
I'm very happy with purchase my Siemens Te653M11RW coffee machine. Delivery was quicker than expected. Customer service is 5 stars, they answered all my questions before I bought coffee machine. Great service fully recommended!
– Sabrina Sikora
1
Still waiting to hear back from an Email I sent regarding when my item would be delivered. Since the wrong item was sent out in the first instant. Very slow to reply to emails
– customer
5
Great service fast delivery and a competitive price – just what we were looking for
– nicola scotter
5
great product and price, quick delivery
– Paul Farmer
3
Fantastic Coffee Machine Coffee machine was ordered as a replacement for my old Delonghi and is fantastic and makes a delicious coffee machine. It takes a bit of time to personalise your coffee settings, but worth the initial effort for ongoing ease. Only drawback was that this machine was shipped from Poland and therefore arrived with an integrated European Plug and external adaptor. This creates quite a bit of bulk at the plug which was not expected and does not feel as safe as a UK plug, which is a shame. This was not mentioned on the item description and was a bit off a let down.
– Unknown
5
Purchased a Gaggia coffee machine. Never used this company before.Very pleased with web site and communication. Considering we are in a pandemic it was delivered very quickly. Would use this company again.
– Ann Pelleymounter
5
it was a fast and professional experience. especially online customer support on the website. I do not regret dealing with them.
– Khaled
5
Good prices, great range of stock. Fast delivery and no extra charge to Northern Ireland. Will definitely use again.
– B W
4
Fast delivery
– customer