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What do you think about Coffee Friend?

Leave a review about goods or services purchased at Coffee Friend

4.3
Trustpilot
4630
4.8
Product reviews
2309
5
Goods arrived in good condition and as described
– Razia Asghar
5
I am very satisfied with your work, perfect contact, capsules arrived on time, I will definitely cooperate with you. Thank you
– Katarzyna
5
Great service, good quality coffee. Thank you!
– Zivile
5
All good. Arrived very promptly.
– Jon
5
Great product at very good price with speedy delivery.
– Miss Susan Taylor
5
Quick delivery, item as described and very well packaged. Also item much cheaper than on other websites.Definitely recommend.
– laurence pollitt
5
Great price and prompt delivery, well packaged
– Paul S
4
Brilliant service ,easy to deal with and efficient.
– Diane Lockhart
3
The first toasted they sent us turned out to be faulty and they did arrange collection from us and sent a new one free of (shipping) charge. But the whole thing took more than a month and I felt that I was almost reminding them about our order with my emails.
– Patrizia Botti
2
I ordered the coffee machine about 4 or 5 weeks ago and it still hasn't arrived. I've had to chase this up a couple of times. I was given the option of cancelling the order today, which I've done. I'm just going to buy one from a store. At least I'll be able to leave with it!!
– Kelly Smith
5
Customer Service is best judged and rated when something goes wrong. Unfortunately i experienced a fault with a coffee machine. Speaking with the customer service team, i followed the process and the customer service team where fast, efficient and clear on the next steps to resolve my issue. HIGHLY RECOMMEND this online retailer for all your coffee needs !!!
– Charles Haigh
1
This Nespresso capsule adapter kit has a design fault: the component which holds the Nespresso capsule doesn’t seat down fully into the holder (this can actually be seen in the photograph) making it useless. Any attempt to force (which is what you'll need!) it into to the coffee machine will potentially damage the machine and also wedge the two components of adapter together. Both the original adapter which I received and a replacement had the same fault.
– txitxirio
5
Arrived as expected , perfect replacement for my 10 year old pixie , best price out there
– Kate
5
Excellent product. Friendly, efficient and helpful staff.
– MrsPamelaButt
1
Furthermore, the stainless steel plate for heating cups produces no heat whatsoever.
– txitxirio