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What goods can be returned?

All items can be returned. Non-faulty goods can be accepted only under the following conditions:

1. The returned item must be delivered in the original packaging;

2. The items mustn’t be damaged by the buyer;

3. The items must be unused and of marketable appearance (undamaged labels, security tag, etc.);

4. The returned item must contain all the components included in it when received by the buyer;

5. When returning an item, it’s necessary to provide the document of acquisition and a written request for the return of goods (this condition doesn’t apply in the case of faulty products being returned).

You can fill out the return form here.
You can fill in the exchange form here.

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