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What do you think about Coffee Friend?

Leave a review about goods or services purchased at Coffee Friend

4.3
Trustpilot
4630
4.8
Product reviews
2309
5
It was fast, reliable and at great cost. I received an original part for my coffee machine in no time.
– E. S.
5
We genuinely thought that there could have been something doggy about this website. It is actually brilliant and the delivery service and packaging was top tier! Device was brand new and 100% working. Will use the website again and share it with friends!
– Francesco Messina
3
First, the good: cups arrived very well protected and customer services replied very promptly to my query and offered a discount on my next purchase – always reassuring to know there’s a human being at the other end. I’m knocking a few stars off because my items arrived late and I think there’s something a bit slippery about the advertised delivery dates on the website. I noticed delivery timescales changed not long after I ordered the items. If you’re prepared to wait for your items then all good. But if you’re ordering to a deadline for, say, a birthday or wedding gift, then leave yourself plenty of time.
– Canarycase
5
Best nice discount 👌
– customer
5
Swift and reliable. I highly recommend their service.
– Mike Ilunga
1
My experience was not a good one with this company , I think I saved around £25.00 on a coffee machine that i wished id purchased from the high street .. i wanted to return it the moment it arrived although purchased in the uk this item had a foreign plug on it , the box was slightly damaged and clearly looked like a returns product .. I did contact the company but wasn’t straight forward this question that question all fobbing me of with its user error problem the item just didn’t fill write it was like a doctored up second hand car . The item did work but simply had a mind of its own it was clear the company was not going to refund me ,, I would stay well clear I work for the nhs where my colleagues are always discussing the latest tech I have shared my views with well over 1600 co workers and even mentioned the company on a dinner do each thankfully no body will be buying from this company spend your money and buy direct from a high street where you will have piece of mind should anything go wrong
– julian stephens
5
This was the 1st time I have purchased from Coffee friend, admit being apprehensive, Well I can now say, excellent service and experience, from start to finish, Thank You, will not hesitate to purchase again in the future,
– Yasmine
4
Constant feedback when query was asked on status of order. Polite, price and product as promised.
– customer
5
Great prices and very quick delivery. Amazing service.
– Bryony
3
Friendly company with products at a good price. Clear & easy to use website. Order processing & delivery was very slow & I had to chase my order.
– Jonathan
5
Found this company via online search, selling a coffee machine that I was looking. Price was competitive especially with a discount for first time customer. Delivered in a couple of days and packaged well, as expected.
– Darran Fenton
5
Absolutely fantastic company. Super fast delivery, great price, well packaged. Thank you so much!
– Rachel
5
Ordered a Eureka coffee grinder, which was slightly different to the same grinder on other sites (chrome funnel). The price was the best available for the model/spec ordered. Needed to contact the company as I didn't receive confirmation of order. The response was prompt and the issue was sorted immediately. Excellent communication throughout the purchase process. Highly recommend the company and service they provide which is 1st class!
– Mr Charlesworth
5
Beautiful coffee mugs from loveramics!
– Aiken Lam
5
I purchased a coffee machine but unfortunately had to change my mind a couple of days later and cancel the order. They were happy to do it no questions asked and I have to say were very pleasant and easy to deal with. I wouldn’t have any problem buying from them in the future.
– Daniel Turpin