A company that deceives customers! Irresponsible, do not buy! The coffee machine is faulty and they refuse to replace it! They questioned me about improper use of the coffee machine and refused to believe it was faulty. I only bought it one day ago, and it had issues during the test run. I contacted them multiple times, but they kept insisting that I was using the machine improperly and doubted my knowledge of how to use it. This is extremely disappointing, and I will not choose them again. upadte at 26/10 They agreed to take back the coffee machine for inspection or repair, and I received it today. The machine is functioning normally, but it came back a bit dirty after the inspection, so I’ll need to clean it myself!

I bought two products from coffee friend. When I needed to contact them they had very good, prompt communication.

I’m not often gobsmacked but wow. Ordered a Krups machine at 14-30 yesterday. Arrived at 0800 this morning before breakfast. Now that’s quick by any standards.

Amazing!!! Product and delivery are fantastic and a decent price

The order turned up well within estimated delivery time.

The coffee pot is exactly what I wanted.

I was able to pay via telephone. I did not like the option to pay via Kaluna.

Problem free and speedy purchase

Ordered some espresso cups. They have the best price, by close to 20%. Extremely fast delivery (1 day) and very well packed. Very happy with the experience

first class service, easy to use website

Quick delivery. Great communication. Purchased a coffee grinder which arrived quickly and with no problems.

I ordered a Bosch coffee machine from Coffee friend. The experience was very straightforward and they were really helpful. The coffee machine arrived the very next day. Would definitely recommended.

Amazing service and coffee as always!

I really like this stylish and attractive. Nice colour.

Lovely looking and high quality mocha pots