Great product and service – kept me up to date with the progress of the order.

This company is a scam. I ordered a philips toaster in matt color. I received a high gloss one and on top of that the box is completely in russian and it has an european plug!!! I wanted to return it but they did very difficult and I need to pay 10 pound shipping costs. Never use this website!!! One big scam.

Very prompt service.

I have been ordering from Coffeefriend for a few years and never had any problems with orders in the past and have always enjoyed the quality coffee I have received. However payment was taken for the repeat order of my subscription over two weeks ago. I received emails to state that payment had been received but not notification of dispatch. I tried emailing subscription customer services 2 days ago but agan have not recevied any communication. A very expensive non-delivery of coffee and I will probably now need to look eslewhere for coffee – which is a shame as I have never had any problems in the past.

Very glad to find my favorite capsule coffee brand in the UK, with reasonable price

Delighted with the machine.

Forth coming with replacement after explanation about problem and a short video. Thank you

Great communication and speedy delivery. Many thanks.

Good prices and good delivery experience

I bought a replacement jug for my coffee master and was very pleased with it and the delivery

Taste I give 5 stars for the taste of the tea i really like it the teabag shape handy. Delivery I will give 4 star for the length of delivery take a little bit longer than I hoped…

Great communication and business, thank you.

order was acknowledged and payment taken – supposedly dispatched but nothing received and no response to questions. Need to improve your systems dramatically !

Quick delivery, good communication and a good price

Good price on the items purchased