Coffee Friend responded within 24 hours to my email informing them of my receiving a faulty nespresso machine. I was offered either a replacement or refund. A refund was made promptly. An efficient, polite customer service process. – thank you.

Very good coffee grinder.Easy to use and maintain.Only criticisms are : the vessel where you collect the grounds is a strange shape and it’s hard to pour them into the brewer and it comes with a two pin continental plug and a rather fiddly adapter.

Doskonały i łatwy w obsłudze. Polecam

Wonderful coffee. Great service and speedy delivery! Never had any issues and will continue to order from them again! Thanks

Great customer service and products

Had a bit issue at the beginning with wrong item sent to me but everything was sorted very quick and very professional. Very happy with service.

Great service great value and great communication – there was a delivery issue which the team dealt with quickly and efficiently. Thank you coffee friends!

Exactly as described perfect addition to our kitchen.

All good, delivery faster then predicted and the coffee machine, beans and glasses all arrived well and very tasty!

Great service, swift delivery, can't say better than that. Coffee machine ideal for my son. Happy days!

Fabulous coffee machine and great customer service. It was my long time dream to get built in coffee machine. After reading all the reviews about this one I've decided to get it. Coffee taste is just incredible! Very smart look. Everything great so far. And delivery was just one week. Highly recommended coffee machine and the company. Thanks!

Quick delivery, good price

Great coffees that arrived quickly.

Great service and fast delivery, plus nice to get a few free gifts with the purchase of my Rocket.

Great website my coffee beans came early Very happy with the service