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What do you think about Coffee Friend?

Leave a review about goods or services purchased at Coffee Friend

4.3
Trustpilot
4630
4.8
Product reviews
2309
5
Great service and prompt delivery
– customer
5
Excellent quality great value
– Brian, Tyne & Wear
5
Communication about delivery was clear. Package arrived on time with only a small amount of damage to box and everything inside was perfect. Machine works great. Thankyou
– Miss C Champion
5
Very good and speedy after purchase help via email. I was having trouble adjusting to my new coffee maker and the suggestions Rose gave me solved the problem of making a good cuppa.
– Mr Norton
5
As described, brought this for my mum as a Christmas present
– Rebecca Drysdale
5
Great, thank you!
– customer
3
No problem with the coffee maker however, delivery time was slow even for COVID and post Brexit issues.
– customer
2
The coffee grinder on our Sage Barista Express stopped working after 5 days. Coffee Friend were quick to suggest that we may not have been using it according to instructions and that we may have introduced moisture into the burr which had blocked it. It was very much implied that this would not be covered by warranty. Given that we had followed the instructions meticulously this was very frustrating. We expected a lot more from a machine at this price and would certainly have expected the customer service to be more gracious.
– Lisa Boyle
5
Lots of choice and competitive prices.
– Ellen
5
Great service, quality product and competitive prices! Delivered sooner than expected.
– customer
4
My Siemens Coffee Machine took a considerable time to arrive. The instruction manual is in every language, except English. Most of the videos on line are in German. However, it didn't take long to work it out. First impressions are that the machine makes excellent coffee.
– Russell Morgan
5
Great service
– An honest User
5
Efficient service. Good choice.
– Hamish
4
Loved my machine. Its amazing. Service little slow from abroad….but coffee friend kept me updated.
– Rachel
4
Haven't opened it (Xmas present) Delivery slightly delayed but good communication re this Thanks
– Katie Jackson