overall good experience, quick delivery and the communication with the team was excellent. I bought a Siemens EQ500

Excellent coffee tastes delicious

Great product. Quick delivery 👍

I bought the De’Longhi coffee maker for my niece as a Christmas gift. She is very happy with it.

all good thanks

To be fair, I should of trusted my instinct….if something sounds too good to be true, it generally is! The Bialetti electric hot chocolate maker was significantly cheaper than other sites so I took a chance and ordered. Just a few days later the email arrived saying it was out of stock but offering a refund and a discount code for my disappointment. Hmmm, reeled me in and held my money, opted for the refund and ordered from Whittards. Lesson learnt.

I ordered a Delonghi Dinamica for my husbands Christmas. The courier updates were a bit slow, but Christmas is obviously a very busy time for deliveries. The machine got here on time, it works great and it was the best deal I could find for this model. My husband loves it. I would definitely use this company again and would recommend it.

I specifically bought this milk frother because the description states “Country of origin: Italy”. I paid extra for an expensive item (£60) because I care that the makers of this item are subject to regulations and paid fairly for their work. However, when the item arrived, it says Made In China. I would not have purchased if the description on the website had been accurate.

Quality product, very good price, new, works great

On time as stated

I ordered a dolce gusto s touch machine and Starbucks pods for a Christmas present. The machine wasn't packaged well at all and as a result, the box was completely wrecked. The pod boxes, were placed within a second box but they also had significant damage. The outer box for the pods didn't have any damage so coffeefriend must have sent them out in this condition. I couldn't give these items as a present – I would be embarrassed to. Coffeefriend organised a courier pickup and gave a full refund (but I had to chase them up for the refund too). A very negative experience for my first and last, purchase from coffeefriend.

That was my first order with CF. It took some time to be delivered during pandemic times 15 working days- crazy! But hey, I finally got it and since then I do have delicious coffee every morning!;) Thank you, coffee Friend! It is worth mentioning that they have fantastic customer service, I got quick, very friendly responses to all my messages.

Good service happy recommended

I am really happy how to solve this communication service?

Excellent customer service.