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What do you think about Coffee Friend?

Leave a review about goods or services purchased at Coffee Friend

4.3
Trustpilot
4630
4.8
Product reviews
2309
5
Lots of Products to choose from very prompt delivery. Well recommended
– Michael Thomas
4
Long wait time for the coffee beans disptach. Was getting review requests week before I have even received the goods. Quick delivery once actually dispatched and quick response when I had a query. I have also ordered a Bean-to-cup coffee machine from tyhem and that was delivered to me very quickly and in perfect order.
– Tomasz
5
Great coffee, look forward to receiving the decaffeinated order. Ivan Waters
– waters
5
Coffe Friend is really professional how to consultative any problem? We are really very happy this.
– customer
5
I needed a new Nespresso Original machine which Nespresso don’t appear to sell anymore. These guys had stock when nobody else seemed to have any. It does come with a continental plug but they supply an adapter so no problem.
– David Price
4
Easy communication & good service
– Sue
4
I am giving 4 stars rather than 5 because I realised after starting doing business with them the shipments are all sent from Eastern Europe, and not the UK as it would suggest from the UK domain and the UK company address. Whilst not in itself a major issue, it does add a significant delay in receiving anything, typically a week or more to arrive rather than a day or so as would be been expected if sent from the UK. Having said this, all the items I have ordered have been exactly as described, and any issues experienced were dealt with efficiently by their support team. If you are OK with the delay in arrival, then yes, I would reccomend.
– Malcolm North
5
GREAT SERVICE.
– customer
1
Order arrived 5 weeks after payment, and only after chasing. They then sent two identical orders (when I only wanted one) which arrived together. Clearly they had ignored my original order – but taken my money. They blamed their courier and said it had been lost. 3 weeks after that their Sales Manager started hounding me for payment for the second order, calling/emailing every day and said they'd reported me to the police! I won't be buying from this company again.
– Hayley Philippault
5
In my view there is no better place to buy your coffee. Their Caprissmo blend is a pleasure to drink
– Robert Macrowan
2
Very slow delivery
– customer
5
Nice stuff Easy to order
– Mihai
4
Very good price. Took longer to come than I hoped but very good comms with customer services to keep me updated
– AM01
5
Good coffee hope it is as nice as the last
– W KELLY
5
I highly recommend them. Very helpful and honest. 5 star customer service and would definitely recommend and use them again.
– Julian