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What do you think about Coffee Friend?

Leave a review about goods or services purchased at Coffee Friend

4.3
Trustpilot
4630
4.8
Product reviews
2309
5
Had exactly what I was looking for and delivered fast-before the initial post date
– Anonymous
5
Easy to navigate website. Delivery very quick. Wide range of products, some difficult to find elsewhere.
– Ann
3
Product as advertised – inadequate packing within the packaging
– Andrew Pedler
5
Great coffee at a good price
– Ian
5
Excellent service. Goods arrived well packaged and on time.
– Mike White
5
So swift and professional. Thank you
– Julie Harrison
5
Good choice and quality. Reasonable price and quick delivery.
– Michael Townsend
5
Excellent product, keenly priced, straightforward purchasing procedure, and delivered quickly.
– Fenix Heritage
1
The item was stolen thanks to Royal Mail not bringing to my door. But the online customer service chat is a waste of time as they don't respond to you. Also customer service did tell me they had proof of delivery. I contacted them informing I believed them but I needed more details the did not respond to me. The fact they have a photo of delivery even if it was not directly given to the customer doesn't matter to the. Their customer service is as bad as Royal Mail I will not use this company again owing to their service.
– Annemarie Campbell
1
Just like many others, my order was placed almost two weeks ago and it still hasn’t been sent. No communication at all from the company either. I’ll now need to go through the bank to get the money back. Very frustrating. Avoid this company Edit: I just called support and they said the item arrived in stock that day and will be shipped out for 24 hour delivery. Very poor that nothing was communicated about this being out of stock since i ordered almost 2 weeks ago. If the item isn't in stock, it shouldn't be marked as 'in stock'.
– Reece Kenney
1
I’ve only given one Star to get onto message part Order was made over a week ago – my account shows still processing Each time I call it’s a voicemail no response to numerous emails Unsatisfactory so far hoping I’ve not been scammed May report to my Bank if no response soon
– Barbara Wright
5
Super quick delivery
– Amanda Dawson
5
Quick and efficient delivery. Great product
– Ed
1
Poor communication, still have not received my order stay clear of this company. Will have to go through the bank to retrieve money back.
– T D
1
Ordered an item and not received it – no response to email asking about status of order. Having seen the reviews of other people this has happened to, I’d say this company are at best incompetent.
– HJ