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What should I do if I haven’t received my order?

Once your order has been processed and dispatched, you’ll receive an e-mail/phone message with tracking information. If haven’t received this e-mail, please make sure to check your spam folder as well. If you haven’t received your tracking number, please contact us at [email protected] or +441202029699 to find out the details of your order.

We strongly recommend checking the tracking information frequently to avoid the parcel being rerouted back to our warehouse.

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