Please make sure the device is clean, and dry, the water and bean containers are empty, and the device is packed as securely as possible in the original packaging. Safe packaging is the responsibility of the client. If the parcel gets damaged in transit due to poor packaging, the client is responsible for the cost. If you do not have the original packaging, please pack the device in a different box with safety materials inside so that the machine is stable and cannot shift within the box.
More packing tips:
- Choose a box strong enough to hold the contents. That means it shouldn’t have tears, rips, bends, or other damage. Worn cartons can break down under heavy weight.
- Choose a box larger than the item you’re shipping. Select and use proper cushioning materials to ensure the safety of the item. Place a thick layer of safety materials, like bubble wrap, at the bottom of the box.
- Wedge foam peanuts or similar safety materials into the space around it. Before closing, add a layer of padding on top. The contents should not directly touch the inside of the shipping box.
- Use packing tape rather than masking tape. Reinforce the bottom of the box as well as any seams.
- Keep in mind that the box will be moved during transit so the item should not have space to shift inside the box.
