Yes! Most domestic coffee machines have a 2-year manufacturer’s warranty. However, some of the appliances might have a 1-year warranty (pro-line coffee machines, some semi-automatic models, etc. — this is indicated in the product description).
For warranty repairs, the defective item must be registered as soon as possible by contacting us via phone at +441202029699 or e-mail at [email protected]. Keep in mind that not all warranty items are fixed by our service team. If your item has been manufactured by any of the companies listed below, please contact them directly:

De’Longhi: +442392392333
Siemens: +443448928999
Bosch: +443448928979
Gaggia: +441422372554
Neff: +443448928989
Sage: +443330142970
Handpresso: +441282862822
Dolce Gusto: +448007076066
Philips and Saeco: +448003316016 or +442079490240
Rocket: +447834614338

The products produced by other brands, such as Lelit, are fixed by our service team.

Important: Beko offers a 1-year warranty. For the Beko 2-Year Guarantee, you must register your appliance within 90 days of purchase to extend your standard 1-year guarantee to 2 years, free of charge.

If you’d like to request warranty service for your item, please contact us at [email protected] or +44 1202 029 699.

• If the warranty service of your coffee machine is taken care of by Coffee Friend, fill in the form here.